The re-routing of your fax number has become critical due to the migration of Telco networks off of copper.
This may result in your fax number not working abruptly.
SmartFax is a service from Telkom/BCX and NGN that allows any small business to electronically enable their faxing solution and transfer to the BCX Next-Gen environment.
Features and benefits:
• No hardware or software is required
• Savings online rental options. Reduce monthly spend by over R100
• Faxes remain confidential as they are delivered directly to the email address
• No set-up costs
• Inbound faxes are FREE of charge
• Email-to-fax - send faxes directly from any email account
• No staff required to manage the fax solution
How to sign up:
· Complete and return the attached porting form together with a copy of your latest your Telkom telephone bill
· Let us know in your mail to us if you wish to only receive faxes or wish to send faxes too!
· We’ll keep you posted through the port process
· Once your number has been ported, we will advise you to ensure that you can send and receive faxes via your email account
· Cancel your service with your current network provider only once porting is complete
Pre-sales are underway, however the product will only go live from the 21st of November 2020.
To find out more information, please fill out the below fields:
To port your fax number, please download this form, complete it and send it back to along with a copy of your latest Telkom invoice.