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The re-routing of your fax number has become critical due to the migration of Telco networks off of copper.

This may result in your fax number not working abruptly.


SmartFax is a service from Telkom/BCX and NGN that allows any small business to electronically enable their faxing solution and transfer to the BCX Next-Gen environment.




Features and benefits:

•        No hardware or software is required

•        Savings online rental options. Reduce monthly spend by over R100

•        Faxes remain confidential as they are delivered directly to the email address

•        No set-up costs

•        Inbound faxes are FREE of charge

•        Email-to-fax - send faxes directly from any email account

•        No staff required to manage the fax solution


How to sign up:

·        Complete and return the attached porting form together with a copy of your latest your Telkom telephone bill

·        Let us know in your mail to us if you wish to only receive faxes or wish to send faxes too!

·        We’ll keep you posted through the port process

·        Once your number has been ported, we will advise you to ensure that you can send and receive faxes via your email account

·        Cancel your service with your current network provider only once porting is complete

Pre-sales are underway, however the product will only go live from the 21st of November 2020.


To find out more information, please fill out the below fields:


To port your fax number, please download this form, complete it and send it back to along with a copy of your latest Telkom invoice.

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